Warranties

Note: Scroll down to the bottom of this page to get to the warranty form that Andrea mentions in the video.

Fence-All guarantees that all products shall be supplied in accordance with normal tolerances, variations and limitations and that all service work shall be completed in a good and workman like manner, as is familiar within the fence industry. These products & Services are warranted; under normal and intended uses, and as per all terms and conditions as listed in this Product & Service Warranty; for a period of time as displayed in the Warranty Periods Chart below.

This Warranty is limited to the repair or the replacement of defective materials - as determined by Fence-All. Without limiting or contradicting the above, Fence-All specifically disclaims responsibility for any losses or damages incurred, whether direct or indirect, as a result of any such product or installation failure.

Fence-All reserves the right to substitute new product lines when replacing older products under the terms herein. Fence-All shall make reasonable efforts to minimize any visual discrepancies arising from said substitution.

Warranties shall only become effective after both parties, including payment in full by the Customer, have completed Orders and shall become null and void if the product is damaged by factors falling outside of normal and intended use.

All Warranty Claims by the Customer shall be forwarded in writing, including a copy of the original sales order, to Fence-All prior to the expiry of the warranty period.

Normal and Intended Uses specifically does not include (a) piling snow, earth or other materials either on or against the product; (b) spraying chemicals or water, with heavy mineral content, on the product; (c) damage caused by placing plant life, or other foreign materials in contact with the product; or (d) accidental damage, negligence or other acts of God.

Warranty Periods Chart
Vinyl/PVC Gates over 39" wide
Vinyl/PVC Fences over 7' high
Vinyl/PVC Solar Lights
Vinyl/PVC Arbours
Vinyl/PVC Deck Boards
All Other Vinyl/PVC Products
1 Year*
1 Year*
1 Year*
1 Year*
Lifetime*
Lifetime*
Vinyl/Composite Deck Boards
Lifetime*
Aluminum Gates over 60" wide
Aluminum Fences over 6' high
All Other Aluminum Products
1 Year*
1 Year*
5 Years*
Iron Gates over 60" wide
Iron Fences over 6' high
All Other Iron Products
1 Year*
1 Year*
5 Years*
Chain Link Products
5 Years*
Wood
Wood Installations
NO WARRANTY
1 Year*
Other Products & Accessories
(not listed above)
1 Year*
(unless otherwise noted)
Posts Only Installations
1 Year*
Other Installations
Match Product Warranty*

The Above constitutes the complete warranty by Fence-All. No other agreement, written or implied, is valid. Fence-All does not authorize any other person or agent to make any other express warranties.


TO SUBMIT A WARRANTY CLAIM FILL OUT THE FORM BELOW


Fence-All products and services are warranted under normal and intended uses as per all terms and conditions listed within our Warranties for a period of time as detailed in our Warranty Period Chart.

To submit a warranty claim simply complete the online form below with as much information as possible!

Please note that (*) indicates mandatory fields. Warranties are not transferable. The Customer must have remained as the primary occupant on an uninterrupted basis, and must submit a copy of their original order to make a claim.
  • Drop files here or
    note: total size of upload must be less than 5MB.
  • Drop files here or
    note: total size of upload must be less than 5MB.
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