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Wally Montpetit
President of Fence-All

Here in our You Ask, We Answer blog we address the questions we've encountered most in our 40+ years in the business. Our plan is to update often. Email salesmanager@fenceall.com if you have a question of your own and we'll be happy to post an answer.

What kind of privacy options are there for Vinyl/PVC fences?

Our full privacy Vinyl/PVC fences come with special interlocking tongue & groove boards (see image below) that make the fence 100% private and use the highest end PVC boards on the market. Alternatively we also have semi-private Vinyl/PVC fences, like

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Custom Contoured Revisited

We’ve done a post on this one before but it’s a subject that still causes confusion so we’re going to take another crack at it. Custom contouring is used to minimize gaps underneath your fence. The boards are longer where

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What’s the process like for getting a railing installed?

If you’ve just bought a railing from us the process is very straightforward. Once the contract is signed we’ll send a technician out to measure the job (typically within a week). This is different from the measurements your sales rep

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Why are there height limits on fences?

There is no shortage of choices when it comes to the height of your fence: anything from a short 2′ high picket right up to a full privacy 8 footer and more is possible. Unfortunately personal taste isn’t the only

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Is it normal for wood posts to crack?

YES. The only way to prevent it would be to dry them in a vacuum kiln then keep them indoors away from the sunlight. This obviously isn’t practical or possible for an outdoor fence. The cracks are just the nature

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Is it possible to get a firm installation date at the time of sale?

We can and do give an estimate of when your project will begin but unfortunately it’s impossible to nail down a firm date at the time of sale. Outdoor work is always at the mercy of the weather. Rain, lighting,

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Does standing water void the warranty?

Unfortunately yes. We suggest fixing obvious drainage problems in your yard before doing any fencing or landscaping. Standing water can be hard on the pocketbook. Frost moves in the ground. If mesh or other fence material between the posts is

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Do you treat the exposed wood when pressure treated wood is cut to build the fence?

No. Spot brushing pressure treated materials when they’re hand cut isn’t cost effective, aesthetically appealing, or necessary. It costs more for time, and touched up areas turn a darker green and have unsightly runs. On top of this it’s unnecessary

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Does burying the bottom of my fence void the warranty?

Unfortunately burying any part of the fence in the ground voids the warranty. Here’s why: Frost moves in the ground. It’s the reason we have 3′ deep piers with belled bottoms to keep the posts anchored. If mesh or other

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Vinyl/PVC has a lifetime guarantee. Why would anyone buy anything else?

When we first started selling Vinyl/PVC fences way back in 1988 an average western red cedar fence was under $20/foot compared to $60/foot for a popular vinyl model. Back then our typical vinyl customer was a senior who had maintained

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