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Wally Montpetit
President of Fence-All

Here in our You Ask, We Answer blog we address the questions we've encountered most in our 40+ years in the business. Our plan is to update often. Email salesmanager@fenceall.com if you have a question of your own and we'll be happy to post an answer.

Do you treat the exposed wood when pressure treated wood is cut to build the fence?

No. Spot brushing pressure treated materials when they’re hand cut isn’t cost effective, aesthetically appealing, or necessary. It costs more for time, and touched up areas turn a darker green and have unsightly runs. On top of this it’s unnecessary

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Does burying the bottom of my fence void the warranty?

Unfortunately burying any part of the fence in the ground voids the warranty. Here’s why: Frost moves in the ground. It’s the reason we have 3′ deep piers with belled bottoms to keep the posts anchored. If mesh or other

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Vinyl/PVC has a lifetime guarantee. Why would anyone buy anything else?

When we first started selling Vinyl/PVC fences way back in 1988 an average western red cedar fence was under $20/foot compared to $60/foot for a popular vinyl model. Back then our typical vinyl customer was a senior who had maintained

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Do I really need to wait 12 weeks to have my order installed?

2018 has been unusually busy so far. A heavy wind storm kicked off the season and the pace hasn’t let up since. People are often surprised when they find out that most of the reputable fence installation companies are backed

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My fence is brand new and the wood has already changed. Why?

Many of the concerns that we hear from customers ​​after delivery and/or construction (regardless of how hard we try to warn them ahead of time) are related to cracking, warping, twisting or shrinking of their wood. People seem to accept

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Can you give me the addresses of other fences you’ve installed?

Short answer: No. A quick story from over 20 years ago to explain why: A customer called me on a Monday morning to complain. They had bought a fence from us a year or two previous and everything went as

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Five Keys to Choosing a Fence

Traffic flow Fences are often used to help control traffic flow in a certain area of the yard. An iron fence can keep kids and pets out of the garden, a chain link fence can keep kids away from the

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Should I dome the top of the concrete around my posts?

Like everything in life there are exceptions, but almost all fences are best installed using concrete piers and the top of that concrete should never come up to ground level. Now, let me explain why. First off, for 99% of

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How do you handle customer privacy issues?

Great question. We often have prospective customers ask for the addresses of fences we’ve installed that they can check out. It’s our policy to politely decline these requests. When you buy from us your name and address are kept private:

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Are nails or screws better for a fence?

Screws can work very well for deck floors but we do not recommend them for fences. Let me explain why. If you hammer both a nail and a screw halfway into a board then give each a glancing blow from

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